Our Returns Policy

At Roohy Couture, we want you to love every purchase. If for any reason you are not completely satisfied, we are here to help.

Returns

You have 14 days from the date of receipt to return an item. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

How to Return

To initiate a return, please contact us at hello@roohycouture.com with your order number and reason for return. We will provide you with return instructions within 2 business days.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

We replace items that are damaged or defective. If you need an exchange, please contact us at hello@roohycouture.com.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.